We utilize Shopify's official Discount API along with its discount combination rules.
According to Shopify's guidelines, if a customer qualifies for multiple free gift products, they will only receive the gift with the higher price. For more information, please refer to Shopify’s discount combination rules: https://help.shopify.com/en/manual/discounts/combining-discounts/discount-combinations#considerations
We apologize for not including this important detail within the app itself. Our Business Development team has been informed, and we are working to update the app as soon as possible.
In the meantime, we recommend reviewing your reward strategy to ensure it aligns with Shopify’s discount rules.
Should you need further assistance, please don’t hesitate to reach out to us directly at support@amote.app.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article